Policing is NOT a Customer Service Profession.

Carl

Here's an interesting post:
We have taken the philosophy of customer service (a square peg), and repeatedly tried to force it into the law enforcement profession (a round hole). This was a well intended idea that someone took from the world of business and tried to make it work for their law enforcement agency, and it has continued to spread. The problem: we don’t have customers as police officers. We swear an oath before God to uphold the Constitution and the laws of the United States. That is our solemn contract with society, not a customer service policy similar to the one at your local gas station.

Badgerblue

Well said, now convince the public...

FortLauderdale

Agree but good luck convincing my Admin. LOL.

russellgarrard

We need a return to victim orientated policing. This crap about being extra soft on offenders during processing makes me want to tear my hair out.

reddep

My former chief said treat this like being a greeter at wal mart. If they want a smile give them a smile, if they want to get punched in the face then punch them in the face! haha